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What's the minimum term I should sign up for with Joshé's social media creative services?
Joshé social media creative plans run on a 6-month cycle. Great creative results take time to build and prove out, a 6-month partnership gives our team the runway to truly learn your brand's voice, audience, and visual language, and turn that understanding into content that consistently performs, not just a one-time batch of posts.
Committing to the full cycle is what lets you actually benefit from the optimization you're investing in.
That said, every brand is different — if your needs or stage call for something else, let's talk and find a commitment that works for you.
Does Joshé offer UI/UX design and web app development in one package?
Yes, we take your product from idea to something people can actually click, scroll, and use — no handoffs, no gaps. That means UX research and wireframing to get the logic right, UI design to make it look and feel like you, and full development to bring it to life as a working web app or site.
Everything's built on reusable component libraries, so as you add features or pages down the line, they slot in seamlessly instead of starting from scratch.
Design and development sit under one roof at Joshé - same team, same context, zero "lost in translation" moments between designers and developers. Whether you're launching something new, rebuilding what you've outgrown, or adding features as you grow, it's one team carrying the vision start to finish.
Do you offer ongoing support after project completion?
Absolutely — we don't disappear after launch. Every project comes with a set free support period to handle anything related to the build itself, like bug fixes or unexpected issues.
After that, you can choose a retainer plan based on how involved you want us to stay:
Maintenance — hosting checks, security updates, and minor fixes to keep things running smoothly
Growth — everything in Maintenance, plus new features, content updates, and periodic design refreshes
Full Partner — ongoing strategic support with priority turnaround and dedicated monthly hours
Anything beyond routine support — like a new page or major feature — is scoped as its own mini-project, so you always know what you're paying for. And when you reach out, you can expect a quick turnaround.
Do you build brand strategy or just visuals?
Both, great design only works if there's a clear strategy behind it. We start by getting into who your brand is and who you're speaking to: your positioning, tone of voice, and what sets you apart. From there, we build out the identity itself - logo, color palette, typography, and brand guidelines so everything feels intentional, not just decorative. The result is a brand system your team can actually use consistently, across your website, social media, and everything in between, without second-guessing what's "on brand" every time.
What's included in onboarding, and how do I get started?
Onboarding is a guided, hands-on start to every project, led by your dedicated Joshé team.
We kick off by understanding your goals and brand, dive deep into how your business works, then move into ideation and a clear project roadmap - with your first prototype ready within a few weeks.
Throughout development and testing, you'll track progress on a shared workflow CMS, so you always know what's happening. We deliver a tested, SEO-optimized product ready to run from day one.
How do I get started with Joshé Creative Agency?
Easy — just fill out the contact form in "Let's Collaborate," or schedule a free 30–60 minute introductory call.
No pressure, no commitment, it's simply a chance to hop on a call and see if we're the right fit for what you're building.
From there, if you're ready to move forward, we'll walk you through onboarding: understanding your goals and brand, digging into how your business works, and shaping a clear roadmap for your project.
Worst case, you leave the call with some fresh ideas either way.
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